About Us

Last Updated: October 15, 2026

Who We Are

Discover Zenflix, an IPTV subscription business built around a single mission: "Premium IPTV Streaming Worldwide". We are the seller of record for the Service offered on https://zenflix.shop, which means your Subscription is purchased from us, billed by us, and supported by us — not by an affiliate, not by a reseller of another brand, and not by a middleware vendor.

Enjoy access to 22,000+ live channels, a 41,000+ title VOD library, and 3,400+ series, all delivered through one Subscription. Stream access is sourced from independent Third-Party Providers. We do not host, own or control their streams, and we say so plainly rather than implying otherwise.

Experience a service that is transparent about what it is. We sell IPTV subscriptions; we do not claim to be a broadcaster, a rights holder, or a content owner. Whether the Service is appropriate for you in your country is a determination only you can make, based on your own research into the rules that apply where you live.

What We Offer

Get a Subscription that covers a genuinely broad range of viewing. The Service includes 22,000+ live channels spanning sports coverage, entertainment channels, news, movies, and general TV content, alongside a 41,000+ title VOD library and 3,400+ series for on-demand watching.

Access everything through the IPTV player app you already prefer. Our Service works with TiviMate, IPTV Smarters Pro, GSE Smart IPTV, XCIPTV Player, Smart IPTV, Flix IPTV, IPTV Extreme Pro, and DUPLEX IPTV, so you are not locked into a single interface or a single way of watching.

Subscription Plans

Benefit from a straightforward structure: one short test option, one annual plan. There are no hidden tiers, no upsell ladders, and no bundled extras you did not ask for.

Devices and Apps

Watch on the screen that suits you. The Service supports Smart TV, Android, iOS, MAG, Enigma2, PC/Mac, Firestick, and Roku, covering the devices most households already own rather than forcing a hardware purchase.

Discover how little setup stands between you and your Subscription. Install a compatible player, load your credentials, and start browsing. Compatible apps include TiviMate, IPTV Smarters Pro, GSE Smart IPTV, XCIPTV Player, Smart IPTV, Flix IPTV, IPTV Extreme Pro, and DUPLEX IPTV — a spread wide enough that you can pick a player matching your device and your habits.

Enjoy flexibility across rooms and platforms. Because the Service is not tied to one operating system, you can move between a Smart TV in the living room, an Android phone, and a PC/Mac without changing how your Subscription works.

Quality and Reliability

Experience streaming built for consistency. We target 99.9% uptime across the Service, and we pursue that target through capacity planning and monitoring rather than through marketing language alone.

Get the picture quality your connection and device can handle. Streams are offered in 4K Ultra HD, Full HD 1080p, HD 720p, and SD, so you can watch in the format that fits your bandwidth and your screen instead of being pushed into a single fixed resolution.

Access a stable, uninterrupted viewing experience when conditions allow. We describe our infrastructure honestly: we work to keep the Service reliable and responsive, but we do not promise instant activation, and we do not pretend that any streaming platform is immune to interruptions.

Our Commitment

Benefit from support that answers. Our team responds to questions about setup, compatible apps, Subscription details, and technical issues, and we aim to resolve them rather than redirect you elsewhere.

Discover policies written to be read. We keep our Terms of Service, Privacy Policy, and legal pages clear and accessible so you know what you are buying, what is expected of you, and how your data is handled. Please review our Terms of Service and Privacy Policy before purchasing a Subscription.

Experience a compliance posture we can actually stand behind. We operate with reference to the European Union framework, including the GDPR (Regulation EU 2016/679), and the United States framework, including the CCPA and the DMCA (17 U.S.C. § 512).

Copyright Concerns

We take copyright complaints seriously and maintain a clear procedure for handling them. If you believe content accessible through the Service infringes your rights, send a written notice to contact@zenflix.shop that identifies the work concerned, identifies the material you say is infringing, provides enough information for us to locate it, includes your contact details, states that you have a good-faith belief the use is unauthorised, states that the information in your notice is accurate, and includes your physical or electronic signature.

We review notices we receive and act on them, including removing or disabling access to material where appropriate and notifying the relevant Third-Party Provider. We describe our procedure because it is what we control; we make no claim to any statutory status, classification, or designation in any jurisdiction.

Subscriptions, the Test, and Refunds

Our 24H TEST exists so you can evaluate the Service before committing to a longer Subscription. Because that evaluation window is available to you, the default position is that payments are non-refundable, and refunds are reserved to our sole discretion. We do not offer a money-back guarantee, a refund guarantee, or a fixed refund window.

Nothing on this page removes any statutory right you may hold, including any withdrawal or rétractation right available to you under applicable consumer law. We do not capture a waiver of that right at checkout.

Contact

Get in touch with questions about the Service, your Subscription, compatible apps, or setup. We handle enquiries by email and aim to respond promptly.

Email: contact@zenflix.shop

For copyright notices, please follow the procedure described in the Copyright Concerns section above and send your notice to the same address.

Policy Version History

VersionDateSummary of Changes
1.0October 15, 2026Initial version published.